Snipptopin Sales Policy (Effective from 23/11/2024)

Welcome to Snipptopin! We are delighted to offer you a curated selection of high-quality artworks that bring beauty and creativity into your home. Please take a moment to read our Sales Policy to ensure a smooth and transparent purchasing experience. By shopping with us, you agree to the terms and conditions outlined below.

1. Order Processing and Confirmation

When you place an order with Snipptopin, you will receive an order confirmation email with details of your purchase. This confirms that we have received your order and is the first step in the fulfillment process. Please review your order carefully and ensure all details are correct.

Orders are processed once payment has been confirmed, and we will notify you if there are any issues with the availability of your selected artwork.

2. Payment Methods

We accept the following secure payment methods:

  • Credit/Debit Cards: Visa, MasterCard, American Express, Discover
  • PayPal: Secure online payments

All transactions are securely processed, and your payment information is encrypted to protect your privacy.

3. Pricing

All prices are listed in USD and are subject to change without notice. Taxes will be added to the total amount based on your shipping address, in accordance with local tax laws. Shipping fees are calculated during checkout and depend on the size and weight of the item and your delivery location.

We occasionally offer promotions, discounts, or free shipping, which will be clearly communicated on our website or via email.

4. Order Cancellations

You may cancel your order within 24 hours of placing it by contacting us at info@snipptopin.com. After this time, if the artwork has already been processed or shipped, we may not be able to cancel your order.

5. Shipping and Delivery

Once your order is confirmed, we aim to ship it as quickly as possible. Delivery times vary based on your location and the selected shipping method:

  • Domestic Orders (United States): Typically delivered within 5-7 business days.
  • International Orders: Delivery times may vary depending on the destination country and customs processing.

Tracking information will be provided once your order ships. Any customs duties or taxes on international shipments are the responsibility of the customer.

Shipping Fees are calculated during checkout, and free shipping offers may be available for orders above a certain amount (check for ongoing promotions).

6. Returns and Exchanges

We want you to be fully satisfied with your artwork. If for any reason you are not happy with your purchase, we offer a 30-day return and exchange policy on most items. Custom-made or personalized artwork is non-returnable unless it arrives damaged or defective.

To initiate a return or exchange, please contact our customer support team at info@snipptopin.com. Return shipping fees are the responsibility of the customer unless the return is due to our error (e.g., damaged or incorrect items).

Returned items must be in their original condition, unused, and undamaged. Once your return is processed, we will issue a refund or exchange, depending on your preference.

7. Refunds

Refunds are processed to the original payment method once the returned item has been received and inspected. Please note that shipping fees are non-refundable unless the return is due to a fault on our part.

Refunds for accepted returns are typically processed within 7-10 business days. You will receive a confirmation email once the refund is issued.

8. Customer Support

If you have any questions or concerns about your order, artwork, or any other aspect of our service, our customer support team is here to help.

9. Privacy and Security

Your privacy is very important to us. We take every measure to protect your personal information and ensure that all transactions are secure. We do not share your data with third parties unless it is necessary for processing your order or required by law.

For more details on how we protect your privacy, please refer to our Privacy Policy.

10. Terms and Conditions

By purchasing from Snipptopin, you agree to abide by the terms and conditions set forth in this policy. Snipptopin reserves the right to modify, update, or change this policy at any time. Any changes will be posted on our website, and the updated version will be effective immediately.

Thank you for choosing Snipptopin. We look forward to helping you find the perfect artwork to enhance your space!